CBE Project Manager
Are you an experience Digital Project Manager...?! Come & join our wonderful team...!
We have an excellent opportunity for an experienced Digital Project Manager to join our business to ensure the successful delivery of a vital project.
This vital project is the LNER CBE (Central Booking Engine) V5 project. The CBE V5 project will ensure the successful delivery of new functionality into the booking engine and spans mobile ticketing, IPTIS upgrade, RDG Accreditation and a range of other improvements across our digital capability. You’ll also assume responsibility for supporting the development of these systems over time to enhance the customer experience and drive growth in the digital channel.
Sounds exciting doesn’t it...?!
You’ll manage the delivery of digital retail projects in line with existing web systems and future systems and support wider teams with this activity, providing in-house expertise on the operation of the existing website, booking engine and the LNER owned retail channels
Your expertise will enable you to act as key link between LNER and system suppliers to ensure the integrity of LNER owned retail systems, defining LNER needs, scoping changes and undertaking User Acceptance Testing whilst supporting colleagues across the business in day to day retailing and ticketing questions or ideas.
Supporting the delivery of the LNER digital vision is key to our success, by working collaboratively with colleagues both inside and outside LNER, providing subject matter expert support for future retail projects and digital developments; to include working with third party suppliers, agencies and LNER stakeholders
Of course we would like you to demonstrate a few “must haves”...
Experience working in either a digital agency or in-house digital team in a project management role would be great, showing your specialist knowledge or appreciation of digital – CRO, Google Analytics, Content Management Systems, Mobile App development, web/app – processes, systems, Agile and Waterfall project management frameworks to the business.
If you have an appreciation of rail ticketing and fares and industry systems Fares, NRS, NRE, LSM that would be great, along with specialist knowledge or appreciation of digital – web/app – processes, systems, and approaches.
If this sounds like a role you feel you could add value to, it’s time to update your CV & click send!
We look forward to reading over your application.
Benefits:Final salary pension scheme. Free Travel on London North Eastern Railway services - for you and your dependents.75% discount on all other Train Operating Companies leisure services. 50% discount on tickets purchased for friends and family.Salary sacrifice child care vouchers. *T&C apply.