staff enjoying on the job training

Top Tips

What happens next?

We promise we’ll let you know as soon as we can the outcome of your application and/or any testing you do.

If you are successful, you’ll be invited along to an interview or to take part in one of our assessment centres. These can include interview, group exercise, role play, or more tests (we have lots of industry standard tests that help us keep everyone safe!). During these sessions, we’ll get to know more about you and you can also make sure we are right for you – it’s a two-way process!

What do I need to know?

We’ll make it really clear what our plans are at your interview or assessment centre, so you’ll arrive fully prepared. We’re not going to question you within an inch of your life, we’re going to let you do the talking and show us what skills, knowledge and experience you bring to the table.

For many of our roles, your behaviours and personality are just as important, so we want to provide as relaxing an environment as possible, so we get to see the real potential in you.

If you’re unsure about anything, you can contact a member of our friendly Talent Team to find out more.

How do I prepare?

Just be yourself! You know your stuff – we’ve already seen some of that in your application – so be prepared to talk us through some of your amazing achievements, focussing on those relevant to the role and which make you stand out from the rest of our candidates.

More generally, it’s the usual things that will make a difference on the day.

Get a good night’s sleep the night before – arrive fresh and full of energy.

Give yourself plenty of time to get to the venue – 10 minutes early is much better than 10 minutes late!

Dress for the occasion – it’s not always a case of suited and booted but take pride in the way you look and arrive clean, tidy and smart.

Don’t forget to bring along your essential documents (to prove your right to work in the UK – you’ll receive full details with your invite to the interview/assessment centre).

Bring along any additional notes, memory sticks etc that you’ll need on the day – again, you’ll have been given full details about this with your invite if it’s needed.

Above all, relax and take some deep breaths – we’re a fun company to work for and our recruitment methods reflect this... you might just end up enjoying yourself!!

Time for the good news...

We won’t delay in getting in touch – after all, if we’ve got vacancies to fill and have identified some great new talent, we’ll want to get you started as soon as possible.

And don’t worry if you didn’t make it, we love to help you understand why and will provide lots of feedback to help you with any future applications.

... and a medical!!

Yes – that’s right. We’re a safety conscious business so if you’re joining us, you’ll need to have a medical! Our friendly and expert in-house Health & Wellbeing team are on hand to get you booked in at a time and location to suit you. The sooner, the better is how we like it, so please be as flexible as possible with your availability.

And finally

Subject to a satisfactory medical result, we’ll finalise any last details and look forward to you joining the team!


Frequently Asked Questions

How do I apply for a job with LNER?

It’s simple, follow the online instructions and your application will go directly through to the Talent Team.

How do I know you have received my application form?

Look out for our email confirming your form has come through to us.

Do you accept paper applications?

We like all our applications to come through our lovely recruitment website, so that we don’t miss anything! You can access the site on mobiles, tablets, laptops etc. so it really couldn’t be easier to apply this way.

How do I know how my application is progressing?

You can track your application by simply logging on the website to get a status update. You’ll also receive regular email updates along the way.

Can I send a CV?

In some cases, we would like to see a CV – full details will be provided on the website when you apply.

When will I know if my application has been successful/unsuccessful?

We’ll make sure everyone gets a response whether you’re successful or not.

If your application is shortlisted, we will tell you about what the next steps are.

If you are not shortlisted, we will still contact you to let you know.

Sometimes we are working with a high volume of applications so this may take a little time but we promise to come back to you as soon as we possibly can.

What happens at a selection event?

It really depends on the position that you have applied for. Some applicants will attend a selection event and may be required to give a presentation, undergo a psychometric assessment and / or take part in a group exercise. Don’t worry though, full details will be sent to you so that you have plenty of time to prepare.

What happens after the selection event?

If you are successful (fantastic!!), we’ll let you know and then arrange a medical appointment for you (all new starters have to go through this process). You’ll also receive your all-important offer letter and contract.

If you are not successful, we will still contact you to let you know and offer you the opportunity to receive feedback. This can be really important, so please take us up on the offer.

Do you offer work placement opportunities?

Work placement opportunities are managed through schools and colleges. Please contact your careers advisor for more information.

Why do I have to have a medical?

All posts are offered subject to a satisfactory medical screening which includes drugs and alcohol testing. For safety critical roles, enhanced medicals will be undertaken. This is an industry requirement and helps to keep us all safe on the railway.

Will I get a uniform?

Customer facing staff working onboard our trains and at our stations are all provided with a uniform.